01About 2.5 hours
Charge before first use
A full charge takes about 2.5 hours.
HEARING CARE HUB / AUSTONE / F20D1
Rechargeable CIC Hearing AidAUSTONE
F20D1 Support
Get comfortable, get set up, and solve common problems in just a few steps.
YOUR PRODUCTF20D1✓ Product identified
OVERVIEW
Meet your F20D1.
Supports everyday listening and may help improve listening comfort. Results vary with hearing condition, fit, volume and environment.
≈2gEach hearing aid
Up to 18hListening time
≈2.5hFull charge
16-channelWDRC processing
NRNoise reduction
FBSFeedback suppression
START HERE
Set up one task at a time.
Choose a task. Watch the short video first when one is available, or open the steps inside the card.
01
03Removal cord down
Wear correctly
Correct orientation improves comfort and helps prevent feedback.
0405Build gradually
First-use guidance
Build wearing time gradually while your brain adapts.
05ADAPTATION
Your adjustment journey.
Follow the published guidance for this product at your own pace.
01
Add everyday conversations
Increase wearing time gradually and practice with television or a small conversation when comfortable.
02
Try busier environments
Move into outdoor or busier listening situations at your own pace. Lower the volume or take a break if sound feels tiring.
VIDEO
Watch it. Then try it.
Short product lessons with simple, repeatable steps.
▶FEATUREDWearing
Correct CIC insertion
See the ear-tip-first method and correct downward removal-cord direction.
▶2:40Ear Tip
Choose and replace an ear tip
Compare sizes and attach a replacement securely.
▶3:10Volume and Programs
Buttons volume and P1–P4
Change volume and switch listening programs.
▶SHORT GUIDEProgram
How to switch listening programs
Learn how to select P1 Normal, P2 Noise, P3 Outdoor and P4 Telephone.
▶2:50Cleaning
Weekly F20D1 care
Clean the shell ear tip and wax guard safely.
TROUBLESHOOTING
What is happening?
Choose the problem first. We will guide you through one check at a time.
Your next step will appear here.
Most common issues can be solved in a few minutes.
FAQ
Quick answers.
Search common questions about fit, charging, volume and feedback.
RESOURCES
Manuals and support files.
Download the guide you need. Resources are managed for this product in the support CMS.
User Manual
Complete instructions, safety information and product reference.
Quick Fitting Guide
A short guide to ear-tip selection, insertion and first fit.
Cleaning Guide
Weekly cleaning and maintenance instructions.
Warranty Information
Warranty coverage and support information for F20D1 owners.
CONTACT SUPPORT
Still need help?
Describe what is happening. Add a photo or video if it helps, then send your request directly to our support team.